Welcome to Al Haramain Unique. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or shop on our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide better services and a smooth shopping experience. This may include:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely by payment partners)

b. Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve website functionality
  • Send order confirmations and updates
  • Notify you about offers, promotions, or new products
  • Prevent fraudulent activities and ensure security

3. How We Protect Your Information

Your information is stored securely. We use:

  • SSL encryption
  • Secure payment gateways
  • Strict access control
  • Regular monitoring to prevent unauthorized access

We never sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance

You can disable cookies from your browser settings, but some features may not function properly.

5. Third-Party Services

We may use third-party tools such as:

  • Payment gateways (SSLCommerz, bKash, Nagad, etc.)
  • Delivery partners
  • Analytics tools (Google Analytics, Facebook Pixel)

These services may collect information according to their own privacy policies.

6. Payment Security

All payments are processed through secure and trusted gateways.
We do not store any sensitive payment information such as credit/debit card numbers.

7. Data Retention

We keep your personal information only as long as necessary to:

  • Complete your purchases
  • Provide customer support
  • Comply with legal requirements

8. Your Rights

You have the right to:

  • Request a copy of your stored data
  • Update or correct your information
  • Request deletion of your account or data
  • Opt out of promotional messages

To make a request, you can contact us anytime.

9. Children’s Privacy

We do not knowingly collect information from children under 13.
If any such data is detected, we will remove it immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.